Last updated on April 28, 2025.
Privacy Policy
Welcome to Fresh 4u Cleaners, a premium cleaning service provider in London. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services.
1. Information We Collect
We collect and process the following types of personal data:
- Personal Information: Name, email address, phone number, and address when you book a cleaning service.
- Payment Details: We use secure third-party payment processors to handle transactions.
- Service Information: Details about your cleaning requirements, such as deep cleaning, end-of-tenancy cleaning, office cleaning, or Airbnb cleaning.
- Technical Data: IP address, browser type, and cookies to enhance website functionality.
- Before & After Photos: we may take before and after photos of the cleaned area to document our work, for quality assurance, and for marketing purposes (such as showcasing our results on our website or social media). You can opt out of this at any time.
2. How We Use Your Information
We use your personal data for the following purposes:
- To process and confirm your cleaning service bookings.
- To communicate about your booking, including reminders and follow-ups.
- To improve our website, services, and customer experience.
- To comply with legal obligations.
- To send marketing promotions about our cleaning services, including deep cleaning, office cleaning, and Airbnb cleaning (you can opt out at any time).
- To showcase our cleaning results through before and after photos, with your permission.
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Trusted subcontractors who perform cleaning services on our behalf.
- Payment processors to handle transactions securely.
- Legal authorities if required by law.
4. Data Security
We implement strict security measures to protect your personal data. Our website uses SSL encryption to ensure secure communication. While we take all necessary precautions, no method of transmission is 100% secure.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us analyze website traffic and optimize marketing efforts, including Google Local Service Ads and SEO improvements. You can disable cookies in your browser settings.
6. Your Rights
You have the right to:
- Access, update, or delete your personal data.
- Opt out of marketing emails.
- Request details on how we process your data.
- Opt out of having before and after photos taken or used for marketing purposes.
To exercise your rights, please contact us at fresh4ucleaners@gmail.com.
7. Third-Party Links
Our website may contain links to third-party websites, such as booking platforms or review sites. We are not responsible for their privacy practices.
8. Updates to This Policy
We may update this policy periodically. Please check this page for the latest version.
9. Contact Us
For any questions regarding this Privacy Policy, please contact us at:
Fresh 4u Cleaners
182-184 Office 11107 High Street North, East Ham, London, England, E6 2JA
fresh4ucleaners@gmail.com
020 3355 4094
By using our website and services, you agree to this Privacy Policy. Thank you for choosing Fresh 4u Cleaners for your professional cleaning needs in London.